Tutorial: Install Claude Plugin Packs for Small Business

Claude's new Small Business and Legal plugin packs bring 31 pre-built skills — invoice chasing, contract review, cash flow snapshots — directly into your Co-work environment. This tutorial walks through installation, connector setup, the SMB onboarding wizard, and the Legal pack's DocuSign integration. Act 2 cross-checks every step against official Anthropic and Docusign documentation so you know exactly where the docs end and the video begins.


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Claude’s new plugin packs put 31 pre-built skills — invoice chasing, cash flow snapshots, payroll planning, contract review — directly inside your Co-work environment. By the end of this walkthrough you will have the Small Business plugin installed, customized via onboarding, and ready to run against your live connectors. You will also know where the Legal pack fits and what to do when a skill is wired to a tool you don’t use.

  1. Open the Claude desktop app and confirm you are on a paid plan. Free accounts do not have access to Co-work or the plugin directory.

  2. Click the Co-work tab at the top of the app to switch out of standard Chat mode. The sidebar will change to show your projects and a Customize option.

  3. Click Customize in the Co-work sidebar to open your plugin management panel, then click the + button under Browse Plugins to open the full plugin directory.

  1. Type small business in the plugin browser search field. When the Anthropic-published pack appears, click + to install it. Installation is immediate — no confirmation screen.
The Small Business plugin detail page: 31 skills and 12 connectors (QuickBooks, PayPal, HubSpot, Stripe and more) installed in one click
The Small Business plugin detail page: 31 skills and 12 connectors (QuickBooks, PayPal, HubSpot, Stripe and more) installed in one click
  1. Before running any skill, cross-reference the official Anthropic documentation page for the Small Business plugin. It lists every slash command, what each skill does, and — critically — which connector each one requires. If you are missing a connector, that skill will not function as shipped.
Official Anthropic docs listing every Small Business plugin skill command, what it does, and which connector it requires
Official Anthropic docs listing every Small Business plugin skill command, what it does, and which connector it requires
  1. In the Customize panel, select the Small Business plugin and open the invoice-chase skill to read its underlying prompt. The logic runs in sequence: pull an AR aging report from QuickBooks, cross-reference PayPal settlements, score customers by payment history, then draft tone-matched reminders. Every step is connector-specific.
Inside the /invoice-chase skill: Claude pulls QuickBooks AR data, cross-references PayPal, scores customers by payment history, then drafts tone-matched reminders
Inside the /invoice-chase skill: Claude pulls QuickBooks AR data, cross-references PayPal, scores customers by payment history, then drafts tone-matched reminders
  1. If your stack uses a different invoicing tool, click EditCustomize with Claude inside the skill view. Provide your actual tool name and any relevant business context — Claude will rewrite the prompt to match. This works best when you already have context documents (sometimes called DNA files) loaded into your Co-work environment.

Warning: this step may differ from current official documentation — see the verified version below.

  1. Type /SMB in the Co-work chat bar and select smb-onboard from the skill picker. This launches the guided setup wizard rather than requiring you to configure each of the 31 skills manually.

  2. Answer the onboarding questions: team size, top priority workflow, and preferred check-in cadence. When the wizard surfaces your existing connectors, confirm the ones already active (Gmail, Notion) and defer any you have not yet configured (Slack, Canva, Stripe).

The Small Business plugin's onboarding wizard asks what to tackle first and how often to check in — then builds your business profile automatically
The Small Business plugin’s onboarding wizard asks what to tackle first and how often to check in — then builds your business profile automatically
  1. The skill pulls context from Notion, builds a business profile, runs an initial inbox triage, and surfaces the two email threads that need a human response. It closes by recommending the next skill to run based on your stated priority.
After onboarding, Claude immediately triages your inbox, surfaces the 2 threads that need a human reply, and suggests the next skill to run
After onboarding, Claude immediately triages your inbox, surfaces the 2 threads that need a human reply, and suggests the next skill to run
  1. Return to the plugin directory and locate the Legal pack, also published by Anthropic. It covers NDA triage, contract review against your internal playbook, compliance checks, and legal risk assessment — with a DocuSign connector for closing the loop on approvals.
The Legal plugin install screen: NDA triage, contract review against your playbook, and compliance workflows — click Install to activate
The Legal plugin install screen: NDA triage, contract review against your playbook, and compliance workflows — click Install to activate

How does this compare to the official docs?

The video gives you a fast path to a working setup, but Anthropic’s documentation specifies connector requirements, skill trigger types, and permission scopes that will matter the moment something doesn’t behave as expected — which is exactly where Act 2 picks up.

Here’s What the Official Docs Show

The walkthrough in Act 1 covers the Co-work plugin workflow accurately where documentation exists to check it — Act 2 adds the pricing specifics, installation context, and a frank accounting of which steps the available documentation can and cannot support. Think of this as the reference layer you keep open in a second tab while following the video.

Step 1 — Paid plan requirement

The video correctly states you need a paid plan. Official pricing confirms the minimum qualifying tier is Pro at $17/month (or $200/year billed annually). The Free plan does not include Co-work. If you’re running Co-work and Claude Code heavily, Anthropic’s pricing page calls out Max (from $100/month) as the recommended tier — it delivers 5–20× more usage than Pro.

Claude.ai pricing page showing Co-work is included in Pro ($17/mo) and Max (from $100/mo) plans and absent from the Free tier
📄 Claude.ai pricing page showing Co-work is included in Pro ($17/mo) and Max (from $100/mo) plans and absent from the Free tier

The video’s approach here matches the current docs exactly — Pro is simply the floor, not just “any paid plan.”

Step 2 — Switching to Co-work

Anthropic’s sign-in page uses the tagline “Brainstorm in chat, build in Cowork,” confirming Chat and Co-work are two distinct product modes, not UI variations on the same surface.

Claude.ai sign-in page confirming Co-work and Chat as distinct product modes, with desktop app download available
📄 Claude.ai sign-in page confirming Co-work and Chat as distinct product modes, with desktop app download available
Claude.ai marketing page showing 'Cowork handles your everyday tasks' brand positioning
📄 Claude.ai marketing page showing ‘Cowork handles your everyday tasks’ brand positioning

The video’s approach here matches the current docs exactly.

Steps 3–14 — Plugin browser, Small Business pack, invoice-chase, onboarding, connectors, and Legal pack setup

No official documentation was found for these steps — proceed using the video’s approach and verify independently.

The Co-work plugin browser, Small Business plugin pack (31-skill count, /SMB slash command, invoice-chase skill, onboarding wizard), connector configuration for Gmail and Notion, and the Legal plugin pack install flow are not visible in any provided documentation screenshot. Anthropic’s marketing page confirms Co-work exists and handles everyday tasks; the product layer beneath that — the plugin directory UI, skill prompts, and customization interface — is not represented in current public documentation.

Step 15 — DocuSign connector (Legal pack)

One element of the Legal pack is fully confirmed. Docusign’s developer portal documents an official “Connect to Docusign Agreements from Claude” integration via the Docusign MCP Server, supporting signature requests, form automation, and document tracking — exactly the contract execution use case described in the video.

Docusign eSignature API overview showing the official 'Connect to Docusign Agreements from Claude' callout and MCP Server integration
📄 Docusign eSignature API overview showing the official ‘Connect to Docusign Agreements from Claude’ callout and MCP Server integration
Docusign eSignature API overview confirming signature request, form automation, and document tracking as core capabilities
📄 Docusign eSignature API overview confirming signature request, form automation, and document tracking as core capabilities

A note on Claude Code’s /goal command and agent view

The video title references a /goal command and a named “agent view” inside Claude Code. As of May 15, 2026, neither feature appears in the Claude Code overview documentation or the official “What you can do” capability list. Claude Code is confirmed across five surfaces — Terminal, VS Code, Desktop, Web, and JetBrains — and requires a Pro or Max subscription, but /goal and “agent view” cannot be verified from the provided documentation.

Claude Code 'What you can do' section listing five documented capability categories
📄 Claude Code ‘What you can do’ section listing five documented capability categories
Claude Code overview documentation confirming Claude Code as an agentic coding tool across five surfaces
📄 Claude Code overview documentation confirming Claude Code as an agentic coding tool across five surfaces

  1. Sign in – Claude — Official Claude.ai entry point confirming Co-work and Chat as distinct product modes and desktop app availability.
  2. Claude Code overview – Claude Code Docs — Official Claude Code documentation covering installation commands, supported surfaces, and the five documented capability categories.
  3. Request Signatures & Automate Forms | REST API | Docusign — Docusign developer portal documenting the official Claude MCP Server connector for agreement-aware workflows and contract intelligence.
  4. Gmail: Secure, AI-Powered Email for Everyone | Google Workspace — Gmail homepage confirming active AI-powered email product status and Gemini-era drafting and reply features.
  5. The AI workspace that works for you. | Notion — Notion homepage confirming AI agent and automation capabilities relevant to the Co-work connector context in steps 12–13.
  6. Android | Do More With Google on Android Phones & Devices — Android.com confirming Gemini Intelligence as an official, shipped Android OS feature tier — the subject of the video’s separate Android segment.
  7. Pay, Send and Save Money with PayPal | PayPal US — PayPal homepage; note that PayPal does not appear in any of the 15 tutorial steps — step 12 names Stripe as the deferred payment connector.

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